Get in Touch With Us

Got a question about one of our reviews, spotted something that needs a second look, or want to flag a betting site we haven't covered yet? This page tells you how to contact our team directly and what you can expect once you do.

The Best Way to Contact Us

Email is the most reliable way to reach us. Send your message to [email protected] and a member of our editorial team will read it personally. We do not outsource this to a bot, and we do not send auto-replies dressed up as answers.

To help us route your message quickly, tell us upfront what it's about — a review correction, a general question about how we rank sportsbooks, or a suggestion for something we should cover. A few lines of context saves everyone time.

What People Usually Contact Us About

• Questions about our comparisons — If anything in our sportsbook write-ups, odds coverage, or bonus terms is unclear, ask us to walk you through it.
• Corrections — Bonus terms, rollover requirements, and payout details at offshore sportsbooks change without much notice on the operator's end. If something on our site looks out of date, we want to know so we can verify and update it.
• Site suggestions — If you think we've missed a sportsbook worth reviewing, or a topic worth covering — say, a specific banking method or a state's betting laws — let us know what you'd find useful.
• Partnership and business enquiries — If you represent a sportsbook or a related business and want to discuss working with us, introduce yourself and explain what you have in mind.
• Responsible gambling concerns — If you or someone close to you is struggling with betting, tell us in your message. We'll point you toward independent support, and you can also reach the National Council on Problem Gambling helpline directly at 1-800-GAMBLER at any time, day or night.

How We Handle Your Message

Every email that reaches us is read by an actual person, not filtered through a template response. Our usual turnaround is within two working days, though enquiries that need extra research — like verifying a claim about payout speed or a licensing detail — can take a little longer. We'd rather give you an accurate answer late than a quick one that's wrong.

If your enquiry relates to a specific sportsbook's offer terms, sign-up process, or banking options, it helps to mention which operator and which page you're referring to. Our reviews of sites like Lucky Rebel, Bovada, and BetOnline are updated as terms change, and reader reports are one of the ways we catch those changes early.

Before You Get in Touch: A Few Things Worth Knowing

We're an independent comparison resource, not a sportsbook, and we don't process deposits, withdrawals, or bets. If your question is about a specific transaction, a locked account, or a bonus dispute, that has to go through the sportsbook's own support team — we can't intervene in an operator's customer service process, though we're glad to hear about your experience for our own research.

It's also worth knowing that most sportsbooks reviewed on this site are licensed offshore, in jurisdictions such as Curaçao, Panama, or Costa Rica, rather than by a US state regulator. That means the standard consumer protections tied to state-licensed gambling, such as segregated player funds or a formal dispute-resolution process, generally don't apply. If you have questions about the legal standing of offshore betting in your state, we can share what we know, but we always recommend checking your own state's current gambling laws and speaking with a qualified professional for anything tax- or legal-related.

Our Commitment to Accuracy

Reader feedback is one of the main ways we keep our reviews sharp. If something we've published led you to expect one thing and you experienced another — whether that's a bonus term, a withdrawal timeline, or a market that wasn't available — tell us. We'd rather correct a mistake quickly than leave outdated information live.

All betting activity discussed on this site is intended for readers aged 21 and over. If you're weighing up which sportsbook to try, our comparison of trusted non-GamStop casinos covers a related corner of the offshore market and may also be useful background reading.

Betting carries real financial risk, and nothing on this site should be read as a guarantee of winning or a reliable way to make money. If gambling stops being fun or starts affecting your finances, relationships, or wellbeing, please reach out to 1-800-GAMBLER for confidential support.

Get in Touch

However you found us — searching for the best online sportsbooks, comparing offshore betting sites, or just double-checking a bonus term — we're happy to hear from you. Send us an email whenever something's on your mind, and we'll do our best to give you a straight, useful answer.